Frequently Asked Questions

Yes, we can handle and transport Hazardous Cargo. Our drivers are trained in the transport of dangerous goods to ensure compliance with Health & Safety requirements and standards. Please contact us with your detailed enquiry, including the IMO Class & UN number and we will provide you with a quotation.

Yes, we can handle and transport reefer containers. We can also provide a genset clipped onto the container - which will maintain the temperature setpoint until the final destination. Please contact us with your detailed enquiry, including the temperature setpoint required and we will provide you with a quotation.

In Mozambique, Malawi, Zambia, Zimbabwe and DRC the load limit per tri-axle trailer allows us to load 30 metric tonnes (“MT”) breakbulk.  Where loading containerised we work on the basis of 1 x 20 foot container heavy maximum of 26.00MT gross weight and 1 x 40 foot container a maximum of 28.00MT gross weight.  This is packing dependent as the trucks are weighed on a per axle basis throughout the countries we transit.  Where the client has any out of gauge cargo requirements we require the full dimensions and weight to be able to quote you on out of gauge permits on the Beira corridor and this will be routed through our Specialized Transport sister company (link webpage).  Should you be uncertain please enquire with us and we will analyse your documents, photographs and revert with our expert opinoin.  More information on the load limits are available from the transport ministries in respective countries.

Yes, we have a dedicated department to deal with customs clearance supporting our trucking division. Please contact us with your detailed enquiry and we will provide you with a quotation.

All our trucks are fitted with state of the art satelite tracking which are independent of cellphone networks that provide us with 24 hour monitoring 365 days a year.  We believe in proactive and continous communication and full transparency.  As our client you are able to have access to our online tracking tools, daily tracking updates and pre alerts customised to fit your own requirements.

Duties in Zimbabwe for imported goods is determined by Zimbawe Revenue Authority (“ZIMRA”)  on the commercial invoice value (“CIF”) value declared. Cargo transiting through Zimbabwe, though not subject to duties, must move in bond. The purpose of the bond is to ensure that should the cargo find it's way into the Zimbabwean market, ZIMRA will be able to collect the applicable duties from the bond agent. The same CIF value should thus be used to determine the hypothetical duty used in the calculations. There is no strict format to follow, but the below example is widely accepted.

With regard to the ZIMRA requirement, Customs and Excise Act - Section 113(2)(iv)  A & B states that an importer shall on demand, produce to an officer a statement of Air, Sea and Other freight charges.

" To Whom it May Concern
We, "VERY GOOD PRODUCTS" hereby confirm ocean freight for imported goods covered by Bill of Lading "ABCD123456" was paid as follows:
Shipping Line : "Shipping Line"
Load Port : "Load Port"
Discharge Port : "Discharge Port"
Ocean Freight : USD 2,300
The Boss "

We do not offer cargo insurance – all cargo is transported, handled and/or stored at owner’s own risk.

we provide international freight & logistics service

Get a quote